- Full payment is required before the event.
- The event is considered confirmed only upon receipt of the deposit.
- The deposit is non-refundable. Please refer to our Cancellation Policy for more details.
- An additional surcharge of S$30 applies for venues without direct lift access or in non-working condition.
- In the event that a dish item is unavailable, the management reserves the right to replace it with a suitable alternative.
- The 10% event charges cover consultation, planning, actual-day service, and any unforeseen expenses.
- The client is responsible for complying with all government regulations and conditions.
- The customer shall be fully responsible for any damages to the premises or loss of delivered items stated.
- The event consultant reserves the right to substitute listed items based on availability, as well as media rights for advertisements and publications.
- Once the deposit is placed with Shaabaz Kitchen Pte Ltd., no signature is required. The above clauses will remain in effect until the contract ends.
- Please follow SFA/NEA requirements. Do not consume the food after the "CONSUME BY" time, with a maximum limit of 4 hours.
- The time indicated in the invoice is agreed upon by the customer. An additional charge of
$20 per hour applies if an extension is required due to longer waiting times than stated.
